Zero Tolerance Policy

 

We understand that people can become angry when they feel that matters which they feel strongly are not being dealt with as they wish.

 

If that anger escalates into aggression towards our staff and students, we consider that unacceptable.

 

We adopt a “zero tolerance” approach to anti-social, abusive, aggressive or violent behaviour.  Any person who is aggressive or abusive towards a member of staff, students, another client, or who damages property, may be denied a treatment, asked to leave the premises and/or reported to the police.

 

Aggressive or abusive behaviour includes:

 

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Royal Canadian College of Massage Therapy

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